Answers and fast solutions to everyday issues are readily available in the Frequently Asked Questions section of our Internet Banking site.
If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
We will answer you within 3 working days.
As of 24.09.2020, we will start issuing new Platinum credit cards with additional features.
Terms and conditions of the agreement on the usage of the Visa Platinum credit card
When to pay back your used credit limit?
Log into the Internet bank and see if you have received a personal offer.
If there is an offer, you can enter into an agreement without submitting an application.
If not, follow these easy steps:
If the period between ordering Platinum extra package and expiry of Platinum credit card, is less than one year,
the Bank will debit a fee for an extra package in full amount.
The price is inclusive of VAT at the rate of 20%.
Purchase insurance terms and conditions
*Durable goods are items with a lifespan of at least 3 years. The lifespan of a product is determined by the manufacturer.
Sums insured are determined for each insured item, insured event and calendar year.
*Computers, computer parts and external devices; mobile phones; glasses, incl. sunglasses; watches; unique
items, jewelry (incl. precious stones, precious metals and pearls); items made of fur.
Important information regard to the virus COVID-19
*Excess applies to insured events related to property insurance, travel itinerary changes and liability and legal assistance insurance.**The insurance cover enters into Forde since the moment when the card agreement is concluded and remains in force as long as the card agreement continues in force.
Works like hire purchase - useful for bigger purchases.
Best choice for your purchases and occasional travels abroad.
Gives you travel insurance for the whole family and protects most of your purchases.
Insure your credit card repayments and get financial safety in case you unexpectedly fall ill or loose your job.
If you have any questions or suggestions, send a bank messages. We value your opinion!