Money request

Smart and simple way to collect money!

You only need your smartphone to request money.
The payment form is pre-filled; simply insert the amount and explanation.
Send a payment request to your customer in the form of a QR code or link by text, e-mail, or an instant message.

To use this function, simply download Swedbank app.

No agreement needed.

Quick and easy to use.

Smooth and secure payment.

Receive money from your customers by sending a prefilled money request in a text or instant message, e-mail or by creating a QR code.

No agreement is needed to start using money request.
For your customers – no cash or payment card is needed, only a smartphone.
Payments are allowed from Swedbank, as well as other Estonian bank

SEB, LHV, Coop, Citadele

accounts.
Money on your account in seconds.
Get notification about incoming transactions.
Available in the latest Swedbank mobile app for Android and iOS devices.

More options

Money request can be used as a payment reminder.
Print out the QR code at a point of sale to allow your customers to scan it and pay conveniently on the go.

Request

Log in to Swedbank mobile app as a business user. After selecting “Transfers” section:
- For Android users: click on icon.
- For iOS users: select “Money request”.
Choose the account to which you would like to receive money.
Fill in the requested amount and payment details.
Choose to create money request by a link or QR code.
Select how to send the money request (via text message, e-mail or otherwise) or simply request payment by showing a QR code to the customer.
Your customers can make the payment by simply opening the link or by scanning QR code.

Note! Account used for the first money request, further will be used as fee debiting account.

Make sure you inform your customers that you will be sending them a money request to pay for goods or services.

Conditions

Money request can be generated by Business Internet Bank users having at least Information profile.
Up to 50 money requests can be generated per day, per user.
EUR 200 is the maximum amount per unique money request.
Each unique money request can be opened by different payers up to 100 times.
EUR 600 is the maximum sum limit for different customers’ payments made on a unique money request.*
Money Request link or QR code is valid for 30 days.
Payments are allowed from Swedbank, as well as other Estonian bank

SEB, LHV, Coop, Citadele

accounts.

*For example, if you send a money request for 200 euros, payers can use the same link for three consecutive payments until the total amount reaches 600 euros. However, if the money request is for 3 euros, payers may open and use the request for up to 100 times. When either limit is reached – 600 euros or 100 uses –, the payer receives a message that the money request is invalid.

Fee is applied for each successful incoming transaction, debited once per month for the previous month from the account from which the first money request was initiated.

Money request

Effective as of 29.01.2025

Outgoing payments	Digital channels	Branches and via Customer Support
Outgoing paymentsDigital channelsBranches and via Customer Support Intra-bank payment
Outgoing payments Up to 1,000 intra-bank payments in euros per month 1,000 free payments per month are calculated by aggregating intrabank, domestic, European, and Swedbank Group payments in euros (including standing orders, except for e-invoice standing orders and intra-bank payments between own accounts). Separate price list applies for credit institutions, providers of credit, payment and e-money institutions (attached).	Digital channels free of charge	Branches and via Customer Support 5 €
Outgoing payments From the 1,001st payment per month	Digital channels 0.16 €	Branches and via Customer Support 5 €
Outgoing payments Intra-bank payment in foreign currency	Digital channels 2 €	Branches and via Customer Support 5 €
Outgoing payments Intra-bank payment in between client`s accounts	Digital channels free of charge	Branches and via Customer Support 5 €
Outgoing paymentsDigital channelsBranches and via Customer Support Domestic payment (incl. instant payment) and European payment Instant payment can be sent via Internet bank or mobile app Swedbank Eestis if payment amount does not exceed 15 000 € (incl.). Terms and conditions of a European payment: the payment currency is the euro; the correct IBAN is indicated in the payment; the service fee type is ‘shared’; the beneficiary of the payment and the remitter’s bank are located in a country of the European Union and/or the European Economic Area (plus Andorra, Gibraltar, Mayotte, Monaco, Switzerland, San Marino, Saint-Martin, Saint-Barthelemy, Saint-Pierre and Miquelon, the Vatican City, and the United Kingdom (including Guernsey, the Isle of Man, Jersey). International payment fee is applied when the beneficiary’s IBAN is not indicated in the payment.
Outgoing payments Up to 1,000 domestic payments (incl. instant payments) and European payments per month 1,000 free payments per month are calculated by aggregating intrabank, domestic, European, and Swedbank Group payments in euros (including standing orders, except for e-invoice standing orders and intra-bank payments between own accounts). Separate price list applies for credit institutions, providers of credit, payment and e-money institutions (attached).	Digital channels free of charge	Branches and via Customer Support 5 €
Outgoing payments From the 1,001st payment per month	Digital channels 0.38 €	Branches and via Customer Support 5 €
Outgoing paymentsDigital channelsBranches and via Customer Support Domestic urgent payment and European urgent payment National or European urgent payments entered before 16.30 on a business day will be transferred in real time via the pan-European TARGET system. A payment order made at any other time will be forwarded to the bank of the beneficiary of the payment on the next business day.
Outgoing payments Up to 10 000 € (incl.)	Digital channels 7 €	Branches and via Customer Support 9 €
Outgoing payments Over 10 000 €	Digital channels 30 €	Branches and via Customer Support 32 €
Outgoing paymentsDigital channelsBranches and via Customer Support Payment within Swedbank Group Payments to Swedbank (Latvia, Lithuania, Sweden, Norway) reach the beneficiary's account in the full amount. The beneficiary’s IBAN must be specified.
Outgoing payments Up to 1,000 payments within Swedbank Group in euros per month 1,000 free payments per month are calculated by aggregating intrabank, domestic, European, and Swedbank Group payments in euros (including standing orders, except for e-invoice standing orders and intra-bank payments between own accounts). Separate price list applies for credit institutions, providers of credit, payment and e-money institutions (attached).	Digital channels free of charge	Branches and via Customer Support 5 €
Outgoing payments From the 1,001st payment per month	Digital channels 0.38 €	Branches and via Customer Support 5 €
Outgoing payments Within Swedbank Group in foreign currency	Digital channels 2 €	Branches and via Customer Support 5 €
Outgoing paymentsDigital channelsBranches and via Customer Support International payment
Outgoing paymentsDigital channelsBranches and via Customer Support An ordinary payment
Outgoing payments Charges are shared The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks.	Digital channels 6 €	Branches and via Customer Support 20 €
Outgoing payments Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63.91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area.	Digital channels 25 €	Branches and via Customer Support 35 €
Outgoing paymentsDigital channelsBranches and via Customer Support An urgent payment Urgent payments can be made in the following currencies: AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, JPY, NOK, PLN, RON, RUB, SEK, SGD, TRY, USD, ZAR.
Outgoing payments Charges are shared The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks.	Digital channels 10 €	Branches and via Customer Support 30 €
Outgoing payments Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63.91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area.	Digital channels 30 €	Branches and via Customer Support 45 €
Outgoing paymentsDigital channelsBranches and via Customer Support An express payment EUR/USD
Outgoing payments Charges are shared The remitter pays the service fee of Swedbank and the beneficiary pays the service fees of all other banks. If an express payment is European payment then fee for the payment is according to an European urgent payment.	Digital channels 35 €	Branches and via Customer Support 40 €
Outgoing payments Charges paid by remitter The remitter pays the service fees of Swedbank and foreign banks. If the beneficiary's bank's service fee exceeds the amount paid by the remitter for the beneficiary, the current account of the remitter shall be automatically debited with the corresponding difference of service fees. Additionally debited service fee can be 63.91€ at most. This type of payment orders are no longer performed if the payment recipient’s bank is situated in the European Union or the European Economic Area.	Digital channels 45 €	Branches and via Customer Support 55 €

Incoming payment	Fee
Incoming payment Intra-bank payment, domestic payment (incl instant payment, European payment, payment within Swedbank Group) Separate price list applies for credit institutions, providers of credit, payment and e-money institutions (attached).	Fee free of charge
Incoming paymentFee International payment
Incoming payment Charges are shared	Fee 6 €
Incoming payment Charges paid by remitter	Fee free of charge
Incoming payment Money request The fee for a payment received through a money request link/QR-code is automatically debited once a month (for the previous month) from the account from which the first money request was initiated.	Fee €0.09/receipt

Other payment services	Digital channels	Branches and via Customer Support
Other payment servicesDigital channelsBranches and via Customer Support Domestic and international standing order
Other payment services Setting up, changing, cancelling	Digital channels free of charge	Branches and via Customer Support free of charge
Other payment services Execution of a standing order	Digital channels according to outgoing payment price in digital channel (free of charge if to savings deposit)	Branches and via Customer Support
Other payment servicesDigital channelsBranches and via Customer Support E-invoice and E-invoice standing order
Other payment services Setting up, changing, cancelling	Digital channels free of charge	Branches and via Customer Support free of charge
Other payment services One-time payment of an E-invoice	Digital channels according to outgoing payment price in digital channel	Branches and via Customer Support according to outgoing payment price in branch and via Customer Support
Other payment services Execution of an E-invoice standing order	Digital channels free of charge	Branches and via Customer Support

Other payment related services	Fee
Other payment related servicesFee Cancellation, correction, and retrieval of intrabank, domestic, and instant payment The bank will not refund the service fee if the payment transaction cannot be cancelled/corrected/retrieved.
Other payment related services Payment order not sent out of the bank The price does not apply to payments with future value date if the payment is cancelled before the arrival of the payment date.	Fee 3.20 €
Other payment related services Payment order sent out of the bank	Fee 10 €
Other payment related servicesFee Cancellation, correction, and retrieval of a foreign, Swedbank intragroup, and cross-border European payment The bank will not refund the service fee if the payment transaction cannot be cancelled/corrected/retrieved.
Other payment related services Payment order not sent out of the bank or sent out of the bank The price does not apply to payments with future value date if the payment is cancelled before the arrival of the payment date.	Fee 20 € + costs of foreign banks
Other payment related services Add inquiries about a foreign payment from a foreign bank	Fee foreign bank charges
Other payment related servicesFee Copy of the SWIFT/SEPA message
Other payment related services One-time order	Fee 10 €/pcs
Other payment related services From digital channels	Fee free of charge

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Money request

Smart and simple way to collect money!

Request

Conditions

Money request

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